Our Most Recent Service Reviews
pilot light startup on my fireplace
Paul was absolutely amazing he helped me so much with my issue I will for sure use you all again this deserves a raise he took care of my house afterwards making sure it was clean great job Paul thank you again
To my surprise, they came out the same day we called and had my issue fixed within an hour. Clark was very knowledgeable and professional. He taught us a few new things as well. If you need fast, friendly service, this is definitely the company to use.
Signed up for maintenance program and had first visit for air conditioning. Travis was very professional and explained everything. Together we came up with a plan that will work for us. Highly recommend Absolute services and garage door.
Charlie Turkowski was great. Very professional and a very nice guy with a great attitude.
Absolute Services has definitely been one of the best contractors I have had the good fortune to hire in recent years. We purchased a new-to-us home that had very ancient mechanicals (two 43 year old HVAC systems, and a 23 year old water heater). We knew ...we would be replacing them all and installing a water softener soon after closing. I called Absolute and they sent someone within the hour to give us an estimate. I had already done some HVAC research and we called them specifically because we wanted Amana Heat Pumps and they were an authorized dealer with great reviews. John Fighera arrived and took the time to listen to exactly what we wanted, and look at what we had. His recommendations were thoughtfully considered, and he explained more about the features that I wanted and reaffirmed that what I thought I wanted was the correct choice for the size and layout of our home. He did not try to pressure us into selecting anything beyond what we needed or wanted, but did explain their 8 year service membership that could be included in the installation cost. Which I did purchase because their 8 year price was close to what I had paid for just 3 years of annual HVAC service for my last home. John even provided the model numbers of the units that would be arriving so we could look closer at the specifications ourselves before deciding. The price for everything was almost exactly what we had expected, and the next day we scheduled the installations. Three days later, and right on time, Charlie Turkowski and Salem arrived to install the Amana units, and Javon Davis arrived to install the water heater. The installations took the entire day, since all the old systems had to be removed and the location reconfigured to fit the new size units, but there were no issues. The guys were great. Polite, professional, and they took excellent care not to scuff floors, ding walls, or any of the other mishaps that often occur with this type of work. They wore masks, took the time to explain all the new system workings, cleaned up, and made sure everything was working as expected before leaving. Javon even installed the water heater with the necessary pipe hookups for our new water softener so all we have to do is connect it ourselves. Charlie and Salem installed our new Ecobee thermostats instead of the default Amana thermostats, so we would not have to do it ourselves later. Everything about the big installation day went better than expected and I'm very happy. We will definitely be working with Absolute Services again in the near future when we install a ductless system in our outbuilding. Highly recommend.Read More...
Paul was very knowledgeable in his work you look good nice on time play I wish I wanted to come back and do future work
Clark and Salim were very professional when they came out to inspect my HVAC system. They also wore masks and footies to keep everything clean and sanitary. Thanks for the thorough inspection!
Thank you for the wonderful job you did, Clark! I’ll be sure to recommend Absolute Services to all friends and family. I received same day service, and was texted and called each time they were on the way. They're truly everything you’d want... ...Quick, efficient, knowledgeable! I knew I was in great hands immediately.Read More...
Great service! Very professional and courteous technician. Definitely will use again.
Paul is exceptional. He installed a new water heater for a home I bought. I had to call him on two different occasions and talked to him after hours. I’ve talked to their HVAC guy too. They are always professional and responsible.
Just had my fall pre-check of the furnace. Keith W. And Salem where great and thorough!
Knowledgeable, professional, trusted and on time. Excellent friendly service. The best in KY.
Absolute Services was definitely the right choice. They showed up on time and installed two AC units and furnaces in a full day. The price was very competitive which we chose Carrier for our project. Salem and Charlie were professional, clean and just ...hard workers. I would highly recommend for your upcoming projects. Thanks again, Kevin PollardRead More...
Paul was absolutely amazing he is an amazing plumber and I will be using you all from now on Paul deserves a raise for as hard as he works he repaired my pipes and they are working perfect now
Our technician was very personable and efficient. We felt good overall about the work done.
Paul was great! A very nice guy, and a true professional!
Our technician Paul was very prompt, pleasant, and knowledgeable and explained all our options on our appointment for replacing a garbage disposal and replumbing pipes under our kitchen sink. The work looked great and we appreciate his attention to ...details and quality of the work performed. Would highly recommend Absolute Services and will use them again as the need arises!Read More...
Keith was a very honest HVAC tech. I had a free inspection as part of their current promotion and everything looked perfect. No services were needed. It’s nice to know they are an honest company
I work in the medics field and very busy I called them to request a later time due to not able to get off from work. I called from my work number because I can’t have my cellphone. They told me it will be between 430-6. I gave the girl all my ...information and cell number. I finally call at 530 because I had not heard anything. Another lady said that she has called multiple times and he called. I checked my camera I never seen anyone. And I didn’t have a missed called and he was already gone for the day. So love being in the medical field and not being able to have hot waterRead More...
Keith W was very personable and explained everything about what he was doing and very professional! This is the second encounter with this company this week and both visits were exceptionally great experiences! Keep up the great work!
I had a badly clogged drain line for my kitchen sink. Paul came out and did a great job. Even though he got covered in sludge from the line he still had a positive attitude. I greatly appreciate his hard work. Thanks Paul.
Our technician was soo nice and professional. I'd definitely use this service again when I need something.
Dezmond cooper was great
great work would recommend
Paul G. was super friendly and did a great job installing new outdoor spigots. Definitely recommend!
I'm clodded my drains leading from my kitchen to my
We are renovating a house and decided to use Absolute services for plumbing, HVAC and garage services. We have had outstanding service from all the techs and specifically want to acknowledge, Dwayne H a garage door technician, Clark an HVAC technician ...and Paul G a plumber for their outstanding work. We had a broken garage door spring and Dwyane came out and had it fixed in about an hour. He did a great job on the fix and was very informative. Clark worked with us extensively on an HVAC plan after we removed a wall. He was courteous and helpful in planning and admitting when he didn't know an answer and needed to ask someone else. He spent lots of time rerouting some very tricky HVAC and did a tremendous job executing the work. Paul G performed some very difficult plumbing work for us, always had a smile, and went above and beyond what we asked for. He was very helpful even with an issue that he didn't have to lend a hand with. His work looked wonderful and we were happy to have him helping us solve some very difficult plumbing issues. We couldn't be happier with our experiences dealing with Absolute Services, even the folks who answer the phones are nice and helpful, thanks so much!Read More...
The techs Charlie and Salim showed up on time. Got the job done fast and were very nice.
WOW ! Fast service and great price ! Very professional , personable knowledge of product . Excellant business ! Thank you for the great job installing my AC unit !
The crew that came out (Brian Honaker, Charlie Turkowski and Salim Xiong) did *GREAT* work in installing our new HVAC system. Polite, courteous and great work all around!
Plumbing very good job
Great and friendly place. Beautiful selection.
Brian and Absolute Services were very professional and always kept in contact. They provided great service and I would recommend them for HVAC work.
This was the second time I called on Absolute for help. My first experience getting a new garage door installed was fantastic. This time I had an issue with the outside water spigot. Long story short Paul Gorges could not have been better!!!! To begin ...with, Paul is a very well mannered and courteous individual, which in my book means a lot!!!! Despite encountering some difficulty with the existing water line, Paul was able to get the job done......always with a smile and a great attitude!!!! I highly recommend Absolute Services and Paul!Read More...
Charlie and Saliem were very professional. On time, stayed on task throughout the installation of my HVAC system and cleaned everything up before they left. Very impressed with Abosuite’s focus on customer service
Charlie (HVAC) and Paul (Plumbing) did a great job. Courteous and professional!
Honest, reliable, on time. Friendly and knowledgable. Brian was very helpful with our ac problem. I will reccomend them to everyone. Thanks Brian for your help.
Clark Wicke was not only prompt and professional, but arrived hours early and had the job completed within 15-20 minutes. Very polite and knowledgeable of what needed to be done. I would recommend him and his company to anyone!
Talked with James (I think) to schedule an appointment during the after-hours. He was super nice and quick about getting an appointment for the next day. Then the company sent an email and text with the picture of Dezmond (the plumber that came) on the ...day of the appointment. He arrived even earlier than expected which was great. Apparently the initial problem that we scheduled for was magically fixed that day, so we just had Dezmond snake the drains (~$150). He was super informative about what would've caused our issue and even gave insight to our lighting issue too. Very friendly, very professional. Would definitely call again for anything else.Read More...
Brian did a great job getting our new system installed! Friendly and professional!
Called Absolute Services this morning and Paul arrived to address a toilet that wouldn’t flush properly. Paul fixed the issue promptly and returned it to full service. Great job!
Absolute was able to provide same day service (within 2 hours of my initial call) which was very convenient. Dezmond's expertise and attention to detail resulted in a very quick install and my bathroom faucet looks great. All the mess was cleaned up, ...and Dezmond made it a point to inform me about all the other services that Absolute offered. He is a true professional, and the organization is fortunate to have him. I will definitely be using Absolute for all my home improvement/repair needs in the future.Read More...
My experience with Absolute was great. Brian Honaker was very professional and timely. He explained all our options to us in detail so we could make the best decision possible for our situation. Thanks again Brian😊
The folks at Absolute did a wonderful job replacing our HVAC. Keith did our initial estimate, and came out within hours of our call. Salim and Charlie did our install, and were efficient and professional. They had our new AC up and running in 2 hours! ... Amazing service across the board, and incredibly responsive.Read More...
Purchased a new AC unit. John was very professional in giving me the estimate and answering my questions. Brian and Andrew did a great job with the install
LOVED the service. I was so pleased with Travis McPherson. He was so professional, attentive and provided a solution. Will definitely be calling them back out for maintenance on my unit.
Great service. So knowledgable and gave great insights into our plumbing. If ever we have a problem - We Call Paul!!!
Couldn't have asked for a better experience. Our air went out and our house was over 80 degrees. The Absolute team had our unit fixed and ready to go in no time! When it's that hot, you want something fast- and Absolute Services was just that! My husband ...and I were so impressed with their speed and professionalism. Thanks, Absolute Services!Read More...
Excellent 5 Star service . Very Professional .
I had a pre-sales call with Absolute Services and the experience was excellent. Their interaction was easy, convenient, and consultative.
This company was wonderful. They had the best response time and were very professional scheduling and follow-up. The technician Travis explained everything was very professional and even handled the warranty concerns with ease. Everything about the ...experience was great despite the circumstances of being without air during the hottest time ofnthe year. He informed me of the warranties and even saved me money by calling to get a replacement part. I cant stress how glad I am that I used them. I'll definitely use them for everything going forward.Read More...
Very professional and courteous staff and service. Clark was very knowledgeable and sorted out my HVAC problem. While he was repairing my HVAC, he smelled some gas near the LG&E meter, went out of his way to check the source of the gas leak with gas leak ...spray. The charges are also very reasonable.Read More...
Clark Wicke came out to check out my old air conditioner. He went above and beyond to make sure I understood what was wrong and what my options were moving forward. He was the most professional and knowledgeable home repair person I have ever interacted ...with. It’s like he was a doctor of heating and air. Then, Keith Williams came over and installed a new unit for me. He was very friendly and made sure that the process went smoothly. He never gave up when unexpected issues arose from my 30 year old previous unit.Read More...
Keith William's was very professional. Found the problem with my AC with in minutes. Highly recommend
We called Absolute Services to have our HVAC serviced. Clark Wicke Came out right away and did the job. He noticed other issues and was honest and professional. He was genuine and answered all questions I had. If you have any HVAC problems or just need ...it serviced call Absolute Services!Read More...
Excellent! Everybody was very nice and professional! Great quality of work and answered all our questions! Also saved us THOUSANDS of dollars! We are so excited to have our new systems! Thank you absolute!
Mr Honaker was very professional and conscientious. My A/C was roof mounted and he cut no corners in ensuring that my new unit was fully operational. In a day when many techs will work to a conclusion that "the next tech will take care of it", he showed ...a great deal of pride in the job he was doing. I would definitely recommend him and your company to my friends!Read More...
Dezmond was awesome! He came to check my dishwasher/air gap because the water was coming out of my air gap and we knew this wasn’t right. He showed up within the time frame I was given and he fixed it while he was there. He was very professional and ...now we can use our dishwasher again. I totally recommend Dezmond with Absolute Services for any plumbing needs.Read More...
The technician "Clark" found the trouble and even though the outcome was not an easy fix it was dealt with in a very helpful manner. Long story short needed a heating unit / air handler and Brian the install technician did a great job ,everything was ...done to my satisfaction.Read More...
Charlie and Keith came to fix my AC and it ended up being a much longer project than anticipated. They were super patient and got everything fixed up! The same week Paul came and replaced my water heater and I received the same great service. 10/10 will ...use Absolute again.Read More...
I had never used this company before but my first experience was a very good one. Paul was professional, a great communicator and went out of his way to keep me informed and do the job right. If Paul is representative of the people that work at this ...company- I highly recommend them!Read More...
Service guy was honest thorough and went beyond to evaluate and assist with my cooling issue. Extremely professional!
The quality of the work was great, but the pricing was a bit misleading and vastly overpriced. I was quoted $29 for a diagnostic fee on the phone when scheduling, and later got a bill for $75 diagnostic call and $150 repair to simply reattach duct work ...in two places. When I called and spoke with them about the bill, they informed me that the $29 “consult” fee is not the same as the $75 “diagnostic” fee. Again, overall the work was great and resolved our issues, but I feel like the communication and upfront pricing could have been much better.Read More...
Mr. Williams was courteous and informative. Routine service call without any high pressure effort to sell unneeded parts and labor. Highly recommend.
Keith was very knowledgeable and explained what was wrong with my unit. Fast and friendly service. Would highly recommend.
Great company and technicians. There was only 1 issue that we got resolved quickly and they were very patient. Very clean and great work will definitely use them again for any other issues. Dylan was very polite and personable, Rusty was great with ...working through our issue made us very comfortable with the changes.Read More...
From my first call, they were professional, helpful, communicated well, service was prompt, the technician Rusty was professional on time and got the job done quickly and easily. They are well established, having been in business for 12 years.
Had a kitchen drain backing up. I called on Wednesday at 3 and by Thursday at 1:30 the drain was working great again. Rusty was very polite and clean and worked very efficiently to make sure everything was working properly before he left. I had used ...Absolute a months prior to this to install a garage door and I will say from this point on they will be my go to for problems that I can solve myself. Wonderful company to work with!Read More...
Thad was timely and hi honest and repaired my garage door very quickly...when the time comes to replace the door and it will, I will call Absolute!!! It's been a couple of months since the repair and all is well
Thad was excellent. Very professional explained things well, did a great job and was very efficient. He did not not try to up sale and I believe tried to give me the best deal for my situation.
